Privacy Policy for Stainless Shapes Privacy Policy Effective Date: [July 07, 2026] · Last Updated: [July 07, 2026] Stainless Shapes, Inc. (“Stainless Shapes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, www.stainlessshapes.net (the “Site”), how we use it, and the choices you have regarding your information. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. 1. Information We Collect Information you provide directly. When you submit a quote request (RFQ), contact form, or otherwise communicate with us, we may collect your name, company name, email address, phone number, mailing or shipping address, and details about the products or materials you are inquiring about. Information collected by phone. When you call us, we may collect your phone number and the details of your inquiry. Calls to our tracking numbers may be recorded and monitored for quality assurance, training, and marketing attribution purposes. Where required by law, you will be notified of call recording at the start of the call. Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and interactions with forms and tools such as our Metal Weight Calculator. This information is collected through cookies, pixels, and similar technologies. 2. Cookies & Analytics We use cookies and similar tracking technologies to operate the Site, understand how visitors use it, and improve performance and marketing effectiveness. These include: Google Analytics (GA4) — to measure Site traffic and usage patterns. Google Tag Manager — to manage measurement and conversion tags. Call and form tracking services — to attribute phone calls and form submissions to their marketing source. Advertising platforms — such as Google Ads, to measure ad performance and, where applicable, deliver relevant advertising. Embedded content — such as YouTube videos, which may set their own cookies when played. You can control cookies through your browser settings. Disabling cookies may limit some Site functionality. To opt out of Google Analytics, you may install the Google Analytics Opt-Out Browser Add-on. 3. How We Use Your Information We use the information we collect to: Respond to quote requests, questions, and customer service inquiries; Prepare quotes, process orders, and arrange delivery of materials; Manage our customer relationships, including through our CRM system; Operate, maintain, secure, and improve the Site; Analyze Site usage and measure the effectiveness of our marketing; Send communications related to your inquiries or, with your consent where required, marketing communications; Comply with legal obligations and protect our rights. 4. How We Share Information We do not sell your personal information. We may share information with: Service providers who perform services on our behalf, such as website hosting, analytics, call tracking, CRM, email, and marketing services, under obligations to protect your information; Shipping and logistics partners as needed to fulfill and deliver your orders; Professional advisors such as accountants, insurers, and attorneys, where necessary; Legal authorities when required by law, subpoena, or to protect the rights, property, or safety of Stainless Shapes, our customers, or others; A successor entity in connection with a merger, acquisition, or sale of all or part of our business. 5. Data Retention We retain personal information for as long as needed to fulfill the purposes described in this Policy, including maintaining business and transaction records, complying with legal, tax, and accounting requirements, resolving disputes, and enforcing our agreements. 6. Data Security We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. 7. Your Privacy Rights Depending on your state of residence, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of your personal information, and the right to opt out of certain uses. For example, California residents have rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise any applicable rights, contact us using the information in the “Contact Us” section below. We will verify your request and respond within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights. 8. Children’s Privacy The Site is intended for business use by adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it. 9. Third-Party Links The Site may contain links to third-party websites, including industry organizations, social media platforms, and video content. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any site you visit. 10. Do Not Track Some browsers offer a “Do Not Track” (DNT) signal. Because there is no common standard for interpreting DNT signals, the Site does not currently respond to them. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Policy. 12. Contact Us If you have questions about this Privacy Policy or our data practices, contact us at: Stainless Shapes, Inc. Sales Offices: Elgin, Illinois & Wellington, Florida Phone: (800) 748-9811 Email: [insert email address]
